Manufacturing

True Blue Chemicals

Modernising production processes with cloud ERP

A bit about True Blue  Chemicals

Growing challenges

True Blue Chemicals has 35 years’ experience in the manufacturing industry. They are a supplier of premium cleaning and hygiene solutions for a wide range of applications across the healthcare, hospitality, and industrial sectors. At their factory in Caringbah, Sydney, True Blue Chemicals manufactures over 90 products that are packaged and sold either directly to customers or through a network of distributors across Australia.

Like many businesses, True Blue Chemicals evolved and grew over the years, experiencing company restructures, changes in staff, an updated product suite and expansion of distribution channels. To support these changing business needs, Dynamics NAV would need to be modified via customisations to keep up. Because of this reason, employees found workarounds and completed tasks manually outside the system. External applications for payroll and CRM were brought in to supplement missing functionality and a reporting add-on and complex spreadsheets were massaged and manipulated to try and get meaningful data. Running an old version of NAV ERP also meant that some functionality, like adjust cost, was either clunky or didn’t work. This led to troubles with product costing and resulted in data uncertainty.

As an on-premise system, True Blue had the headache of purchasing server hardware and costly software. In later years, as per Microsoft support policy, security updates and software patches were no longer available increasing the risk of cyber attacks. The heightened demand of True Blue’s products due to the COVID-19 pandemic further highlighted the importance of a new, cloud-based and accurate ERP system.

Benefits for True Blue Chemicals

  • Is future proofed | Receiving regular security updates and easy version upgrades
  • No longer requires the purchase of hardware, software or annual maintenance fees
  • Can access their data anywhere, on any device, at anytime
  • Can see the full picture and get the right information instantly.
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