The wholesale distribution industry is becoming increasingly competitive, and businesses must be able to respond to today’s competitive challenges in order to survive. Rapidly changing customer demands, complex product inventories, and fluctuations in the supply chain can be major pain points for distributors.
Forward thinking companies will leverage these challenges to move ahead of the competition by implementing systems that can help them adapt and thrive. Here are three ways implementing a Cloud ERP System can help Wholesale distributors:
1. Streamline Processes to Seamlessly Move Through the Sales Cycle
Customers judge your performance on the speed and quality of your responses, your on-time delivery commitments, and your customer service across all contact points. To meet demanding customer expectations, you need a team dedicated to listening to your customers and empowered to act quickly on customer requests.
To do this the entire team must have access to accurate and timely information. Ask yourself, can your sales staff pull up a customer’s order history and shipping preferences? Can they accurately advise customers when their order will be shipped? Is there a clear path to help a customer return items and report the reason for the return?
Cloud ERP software makes this possible, allowing you to respond rapidly to customer requests at any point in the sales cycle – from first contact, through sales and fulfilment, billing and after-sales service requests.
2. Optimise the supply side of distribution operations
For any distributor, it’s all about having the right item available for sale in the right quantity, at the right time, in the right place, at the right price. Failure to do so leads to lost business, lost customers and increased costs.
Disparate systems and spreadsheets cannot deliver the coordinated visibility and control that you need to effectively manage distribution. That’s when businesses turn to Cloud ERP.
A truly automated and integrated Cloud ERP delivers visibility and control of the entire supply chain, including ordering and inventory tracking, warehouse management, and packing and shipping, removing the need to re-enter data, reducing the risk of errors and improving efficiencies.
3. Make better financial decisions
Like every business, distributors need accurate financial information to make sound business decisions. While access to data is more available than ever before, many businesses are challenged to turn that data into actionable information.
Cloud ERP systems provides intelligent reporting and dashboards that allows you to collect, manage, and transform raw data into insights and intelligence to support decision-making. Monitor financial, operational, and organisational information, analyse real-time trends, create personalised dashboards, and drill-down into reports for greater detail.
While it’s all too easy to get so busy juggling the various needs of the business that considering changing systems can seem overwhelming, companies who invest in better technology are more likely to succeed in the long run. Make the switch to Cloud ERP Software, stay ahead of the competition, and starting reaping the benefits.